AI voice and chat agents that capture every leasing call, dispatch maintenance, and answer tenant questions — 24/7, at a fraction of the cost of traditional staffing.
Trusted by property managers from coast to coast
Every call is qualified, transcribed, and routed. Tours land directly on your calendar. Your team only sees the prospects worth their time.
Property managers face three communication problems that compound every month — and traditional staffing only papers over them.
$15k+
Average lease value at risk per missed call
49% of prospect calls go unanswered after hours.
At an average lease value of $15,000+/year, every missed call is real revenue walking away. Voicemail doesn't book tours — and prospects don't call back.
24/7
Coverage tenants now expect
Tenants expect 24/7 support.
Unanswered maintenance calls become angry reviews, legal liability, and tenant turnover. Emergencies don't keep business hours.
60%
Avg. cost reduction vs. traditional staffing
$3,500-5,000/month per leasing coordinator.
Training takes weeks. Turnover restarts the cycle. Your phones don't care about PTO, sick days, or call queues at peak hours.
Purpose-built for property management — leasing, tenant comms, maintenance dispatch, and the analytics that ties it all together.
Every agent talks to the others mid-call with full context, and without restarting the conversation.
We handle the integrations, the script, and the training. Your team gets back to leasing, retention, and growth.
We set up your AI agents with your property details, policies, and branding. Your tenants and prospects won't know the difference.
Forward your calls or add a new AI-powered line. Your agents go live in days, not months — typically within 5 business days.
Track every interaction, see what's working, and watch your occupancy rates climb while your staffing costs drop.
Three scenarios BFB handles around the clock — without your staff picking up the phone, opening their laptop, or waking up.
10:47 PM
Friday
Prospect calls about a 1-bedroom listing she just saw on Zillow. Routing Agent classifies the intent in under a second and hands off live to Leasing. Avery qualifies budget, move-in, and pets — books the tour while she's still on the line.
Outcome
Tour booked · Saturday 11am
2:15 AM
Sunday
Tenant in unit 218 calls — water under the kitchen sink. Maintenance Agent triages as an emergency, captures unit and access notes, walks the tenant through shutting the valve. On-call vendor is paged with the ticket and full transcript.
Outcome
Vendor paged in 47 seconds
7:14 AM
Monday
Resident wants to confirm her balance and lease end date before the office opens. Tenant Comms pulls from your PMS, answers in a sentence, and offers to connect her to renewals when staff is in.
Outcome
Resolved before coffee
Our after-hours leads went from a black hole to a steady pipeline. The leasing agent qualifies prospects so well our team only sees the ones worth a tour.
We replaced our answering service in two weeks. Maintenance tickets get logged correctly the first time — no more 6am phone trees on weekends.
The reporting alone is worth it. We finally know how many calls we were missing and what they were costing us.
20-minute demo. We'll show you exactly how a BFB agent would handle your calls — using your script, your properties, and your tone.
